40+ Powerful Features

Everything You Need to
Grow Your Business

From marketing campaigns to support tickets, form builders to payment processing — all powered by WhatsApp Business API.

40+
Features
10+
Integrations
4
Channels
24/7
AI Automation
Marketing

Powerful Marketing Tools

Reach thousands of customers with personalized messages across WhatsApp, Instagram & Facebook

Bulk Broadcasting

Send personalized broadcast campaigns to thousands of contacts with dynamic variables and templates.

  • Personalized messages with variables
  • Scheduled campaigns
  • Delivery & read reports
Click-to-WhatsApp Ads

Capture leads directly from Facebook & Instagram ads into WhatsApp conversations.

  • Facebook Ads integration
  • Instagram Ads integration
  • Lead tracking & attribution
Campaign Analytics

Track message delivery, read rates, and campaign performance with detailed analytics.

  • Real-time reporting dashboard
  • Engagement metrics & trends
  • Export reports to CSV
Instagram Automation

Instantly reply to Instagram DMs, comments, and price queries 24/7.

  • Auto-reply to DMs
  • Comment automation
  • Lead capture from stories
Facebook Messenger

Manage Facebook page messages and automate responses from one unified dashboard.

  • Unified inbox with WhatsApp
  • Auto-reply & bot flows
  • Page message management
WhatsApp QR Codes

Generate dynamic QR codes that open WhatsApp chat instantly. Perfect for offline-to-online lead capture.

  • Dynamic QR generation
  • Print-ready formats
  • Scan-to-chat with pre-filled message
Automation & AI

Smart Automation & AI

Automate conversations and provide 24/7 customer engagement with intelligent bots

AI Chatbots

Deploy intelligent chatbots with OpenAI & FlowiseAI that understand context and provide human-like responses.

  • OpenAI GPT integration
  • FlowiseAI support
  • Intent detection & NLP
Visual Flow Builder

Create complex conversation flows with drag-and-drop node-based builder — no coding required.

  • Drag & drop builder
  • Conditional logic & branching
  • Multi-step conversation flows
Auto-Replies & Triggers

Set up keyword triggers and automated responses to common queries with media support.

  • Keyword triggers
  • Media responses (images, videos)
  • Interactive buttons & lists
WhatsApp Flows

Create native WhatsApp Flows for structured data collection, surveys, and interactive forms.

  • Native WhatsApp Flow builder
  • Preview & test flows
  • Send flows to contacts
Live Chat Widget

Embed a live chat widget on your website that connects directly to WhatsApp conversations.

  • Website chat widget
  • Customizable appearance
  • Seamless WhatsApp handoff
Message Templates

Create and manage WhatsApp-approved message templates with dynamic variables and rich media.

  • Template creation & sync
  • Dynamic variables
  • Header media support
Form Builder

Drag & Drop Form Builder

Create powerful forms for lead capture, surveys, registrations, and orders — all connected to WhatsApp

Visual Form Designer

Build forms with drag-and-drop fields, custom validations, and conditional logic.

  • Drag & drop field builder
  • Pre-built form templates
  • Custom styling & branding
Form Analytics

Track form submissions, conversion rates, and field-level analytics in real-time.

  • Submission tracking
  • Conversion analytics
  • Response export to CSV
Embed & Share

Embed forms on any website or share via link. Auto-connect responses to WhatsApp workflows.

  • Embed code for websites
  • Shareable form links
  • Webhook & automation triggers
Sales & CRM

Lead Management & Sales Pipeline

Capture, score, and convert leads with an intelligent CRM built for WhatsApp

Lead Scoring

Automatically score leads based on engagement, form responses, and behavior to prioritize follow-ups.

  • Configurable scoring rules
  • Lead grade classification
  • Auto-assignment to agents
Lead Pipeline / Kanban

Visualize your sales pipeline with drag-and-drop Kanban board for lead management.

  • Visual Kanban board
  • Drag-and-drop lead staging
  • Lead qualification summary
Contact Management

Organize contacts with groups, tags, custom fields, and bulk import/export.

  • Custom fields & tags
  • Contact groups with archiving
  • Bulk import/export (CSV)
Support & Helpdesk

Customer Support & Ticketing

Resolve customer issues faster with a full-featured helpdesk and team collaboration tools

Support Tickets

Full helpdesk with ticket creation, assignment, priority levels, and SLA tracking.

  • Ticket dashboard & views
  • Agent assignment & routing
  • Priority & status management
SLA Rules & Escalation

Define SLA rules with automatic escalation to ensure no ticket goes unresolved.

  • Custom SLA rule builder
  • Auto-escalation triggers
  • Violation notifications
Shared Team Inbox

One unified inbox for your entire team across WhatsApp, Instagram, and Facebook.

  • Multi-channel inbox
  • Chat assignment & labels
  • Quick replies & canned messages
Team Management

Add team members with role-based permissions and monitor their performance.

  • Role-based access control
  • Agent availability toggle
  • Performance monitoring
Post-Purchase Feedback

Automate feedback collection after purchases with configurable triggers and analytics.

  • Automated feedback triggers
  • Feedback analytics dashboard
  • Negative feedback alerts
In-App Notifications

Real-time notifications for new messages, ticket updates, and system alerts.

  • Unread message badges
  • Mark read / mark all read
  • Notification preferences
Appointments & Events

Appointment Booking & Event Management

Complete scheduling system with payments, staff management, and WhatsApp reminders

Appointment Booking

Customers book appointments via WhatsApp or a public booking page with instant confirmations.

  • Public booking page with embed
  • Service & availability management
  • WhatsApp confirmation & reminders
Staff Management

Manage staff schedules, assign specialists to services, and avoid double-bookings.

  • Staff scheduling & shifts
  • Service-to-staff mapping
  • Google Calendar sync
Event Registration

Create events, manage registrations, handle check-ins, and send WhatsApp reminders.

  • Event creation & settings
  • Registration & check-in
  • Waitlist & automated reminders
Appointment Payments

Collect payments at booking via Razorpay, Cashfree, PhonePe, or Stripe.

  • Multi-gateway payment processing
  • Payment reports & invoices
  • Refund management
Appointment Reports

Comprehensive reporting for bookings, revenue, staff performance, and no-shows.

  • Booking analytics
  • Revenue tracking
  • Calendar view
Google Calendar Sync

Two-way sync with Google Calendar to avoid double bookings and keep everyone updated.

  • Two-way calendar sync
  • Automatic availability updates
  • Calendar event creation
E-Commerce & Payments

Sell on WhatsApp

Complete commerce solution with product catalog, orders, payment processing, and delivery tracking

Product Catalog

WhatsApp Commerce catalog with product management, options, and inventory tracking.

  • Product CRUD with options
  • Inventory management
  • WhatsApp catalog sync
Order Management

Full order lifecycle — from creation to delivery with status updates, tracking, and refunds.

  • Order dashboard
  • Status, payment & tracking updates
  • PDF order export
Payment Links

Generate and send payment links through WhatsApp with multi-gateway support.

  • Razorpay, PhonePe, Cashfree, Stripe
  • Public payment pages
  • Payment status tracking
Shopify Integration

Automate order confirmations, shipping updates, abandoned cart recovery, and COD verification.

  • Order notification automation
  • Abandoned cart recovery
  • COD verification via WhatsApp
WooCommerce Integration

WordPress integration for order updates, customer support, and automated notifications.

  • Order status updates
  • Customer notifications
  • Webhook-based triggers
Email Templates

17+ built-in email templates for orders, appointments, events, feedback, tickets, and leads.

  • Pre-designed email templates
  • Custom template editor
  • Enable / disable per template
Developer & Platform

Developer Tools & Platform Features

APIs, webhooks, multi-language support, partner program, and enterprise-grade infrastructure

REST API & Swagger Docs

Full REST API for sending messages, managing contacts, and triggering automations with Swagger documentation.

  • Complete API documentation
  • API key management
  • Rate limiting & security
Webhooks

Real-time event notifications with custom webhook endpoints, secret keys, and test tools.

  • Custom endpoints
  • Secret key signing
  • Test & toggle webhooks
Google Sheets Integration

Auto-generate Google Sheets scripts to sync contacts, form responses, and data.

  • Auto-generated scripts
  • Real-time data sync
  • Bi-directional sync
Multi-Language Support

Full translation management system with language scanning for global businesses.

  • Multiple language support
  • Language scanning & auto-detect
  • RTL language support
Partner / Reseller Program

White-label reseller program for agencies and partners with application tracking.

  • Partner application portal
  • Application status tracking
  • Admin partner management
Mobile App

Native mobile app with full dashboard, conversations, campaigns, and CRM access on the go.

  • Full mobile dashboard
  • Reply to chats on mobile
  • Push notifications
System Health Monitor

Real-time system health dashboard with performance profiling, queue monitoring, and activity logs.

  • Health dashboard
  • Queue & job monitoring
  • Activity & audit logs
Multi-Tenant Platform

SaaS-ready multi-vendor architecture with separate vendor workspaces, billing, and subscriptions.

  • Vendor workspace isolation
  • Subscription & billing management
  • Stripe, Razorpay, PayPal billing
Saved Filters & Views

Save and reuse custom filters for contacts, campaigns, tickets, and orders.

  • Custom filter builder
  • Set default views
  • Per-entity saved filters

Ready to Transform Your Business?

Start using all these features today with a free trial — no credit card required.